Why choose us
What do we do different?
We understand that meeting the expectations of our services is the core of all our values.
We involve and agree with our service users in the care planning process about what they want us to do for them
We ensure clients have access and understanding of our safeguarding policy.
We ensure we monitor, observe and supervise our staff long enough until they perform to the level of standard expected by our service users.
Our pricing is competitive and negotiable because we understand circumstances are different but that should not influence the quality of care we provide you.
We provide a free, no obligation advice and a free assessment within 24 hours of your enquiry.
We offer a free 30-minute trial of our services to help you decide whether we can meet your expectations.
You will not be charged for any services cancelled within 24-hour notice and for services not provided say you have been admitted into hospital.
We understand schedules change and service users have to fit in appointments with GPs or Physios- we are flexible in this respect to ensure we work around your appointments and still meet your care needs.
We understand individuality and therefore services are personalised to each service user’s unique needs.
We understand the social isolation involved with people living alone in their own homes and we therefore ensure we socialise and dialogue with our service users and incorporate gestures because people like to have a good laugh.
We ensure the staff we employ understand the needs of our service users and that they are willing to continuously develop in their job, friendly, compassionate, have a good sense of humour and keen to go the extra mile.
FAST RESPONSE SERVICES - We can set up care services for you within 24 hours of making an enquiry.
We believe in the quality of services we provide and so do those we look after- some of our service users go in and out of hospital but whenever they are due to return home they always ask for Sne Care to continue their support. This shows the level of trust service users have for us.
We have a thorough risk assessment which promotes a great level of safety for both the client and their staff. We work with social workers and the service users themselves to help them make informed decisions that promote their health and safety which therefore helps to minimise hospital admissions.
Your care staff
We only employ those candidates whom we believe in their experience and those who are keen to learn and adapt to our current exceptional standards of quality.
If we do not give people opportunity we can miss out on their potential therefore any new staff, on their initial weeks they work with our Quality control manager and are channelled in the right direction to ensure there is that consistency of quality. They will then work with colleagues for peer learning and they will only retain their post if they receive positive feedback from the clients and colleagues.
We do not use agency staff and we are continuously training and sharing research knowledge to our staff so they keep up to date with new information and understanding of their job role.
We ensure staff are happy to be with us - they are paid weekly, rewarded for loyalty and outstanding performance and they are also involved in recreational activities for rejuvenation of the mind to ensure they can happily look after our clients with a happy free mind.
Our service users who had care previously from other providers say they are happier now and well looked after now than before.
What others are saying about us.
Mr DK - said, “you people are like a family to me not only because you see me every day but because of the way you treat me, I feel comfortable and everything has been so different compare to those who used to look after me.”
Mrs DB - said, “ever since we changed to SNE care it has been a great new experience and the level of your professionalism is amazing”
Mrs MB – said, “I am very much appreciative of what you do for me, I could not have had any better carers” and on our recent review the family said, “she is very lucky really”.
Mrs MS – said, “I will only want SNE carers they know what to do”
Some of the community professionals we work with said, “we just have to be honest with yourselves we have not seen such level of care, respect, communication and commitment that you give to your patients” – in one word EXCEPTIONAL
If you wish to hear more of our reviews, you can contact us on 01642 438878 / 07932908150 and we can connect you to speak to some of the people we work with. Please be advised however that we will need to seek their consent first and we can connect you through a conference call so we do not give away their contact details.
We understand that meeting the expectations of our services is the core of all our values.
We involve and agree with our service users in the care planning process about what they want us to do for them
We ensure clients have access and understanding of our safeguarding policy.
We ensure we monitor, observe and supervise our staff long enough until they perform to the level of standard expected by our service users.
Our pricing is competitive and negotiable because we understand circumstances are different but that should not influence the quality of care we provide you.
We provide a free, no obligation advice and a free assessment within 24 hours of your enquiry.
We offer a free 30-minute trial of our services to help you decide whether we can meet your expectations.
You will not be charged for any services cancelled within 24-hour notice and for services not provided say you have been admitted into hospital.
We understand schedules change and service users have to fit in appointments with GPs or Physios- we are flexible in this respect to ensure we work around your appointments and still meet your care needs.
We understand individuality and therefore services are personalised to each service user’s unique needs.
We understand the social isolation involved with people living alone in their own homes and we therefore ensure we socialise and dialogue with our service users and incorporate gestures because people like to have a good laugh.
We ensure the staff we employ understand the needs of our service users and that they are willing to continuously develop in their job, friendly, compassionate, have a good sense of humour and keen to go the extra mile.
FAST RESPONSE SERVICES - We can set up care services for you within 24 hours of making an enquiry.
We believe in the quality of services we provide and so do those we look after- some of our service users go in and out of hospital but whenever they are due to return home they always ask for Sne Care to continue their support. This shows the level of trust service users have for us.
We have a thorough risk assessment which promotes a great level of safety for both the client and their staff. We work with social workers and the service users themselves to help them make informed decisions that promote their health and safety which therefore helps to minimise hospital admissions.
Your care staff
We only employ those candidates whom we believe in their experience and those who are keen to learn and adapt to our current exceptional standards of quality.
If we do not give people opportunity we can miss out on their potential therefore any new staff, on their initial weeks they work with our Quality control manager and are channelled in the right direction to ensure there is that consistency of quality. They will then work with colleagues for peer learning and they will only retain their post if they receive positive feedback from the clients and colleagues.
We do not use agency staff and we are continuously training and sharing research knowledge to our staff so they keep up to date with new information and understanding of their job role.
We ensure staff are happy to be with us - they are paid weekly, rewarded for loyalty and outstanding performance and they are also involved in recreational activities for rejuvenation of the mind to ensure they can happily look after our clients with a happy free mind.
Our service users who had care previously from other providers say they are happier now and well looked after now than before.
What others are saying about us.
Mr DK - said, “you people are like a family to me not only because you see me every day but because of the way you treat me, I feel comfortable and everything has been so different compare to those who used to look after me.”
Mrs DB - said, “ever since we changed to SNE care it has been a great new experience and the level of your professionalism is amazing”
Mrs MB – said, “I am very much appreciative of what you do for me, I could not have had any better carers” and on our recent review the family said, “she is very lucky really”.
Mrs MS – said, “I will only want SNE carers they know what to do”
Some of the community professionals we work with said, “we just have to be honest with yourselves we have not seen such level of care, respect, communication and commitment that you give to your patients” – in one word EXCEPTIONAL
If you wish to hear more of our reviews, you can contact us on 01642 438878 / 07932908150 and we can connect you to speak to some of the people we work with. Please be advised however that we will need to seek their consent first and we can connect you through a conference call so we do not give away their contact details.
T: 01642 438878
E: snecareservices@gmail.com Unit 1, Stephenson Court Skippers Lane Industrial Estate Middlesbrough TS6 6UT |
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